FAQ's

1. What products do you sell?

We specialize in high-quality cleaning solutions, including Cleaning Appliances, Sensor Trash Cans, Washing Machines, and Vacuum Cleaners, designed to make household tasks effortless.

2. How can I track my order?

Once your order has been shipped, you will receive an email with a tracking number. Please allow 48 hours for tracking updates.

3. What are your shipping times?

  • Standard Shipping: 5-10 business days
  • Express Shipping: 2-5 business days (if available)
    Shipping times may vary based on your location and carrier delays.

4. Do you offer international shipping?

Yes, we ship to select countries. Shipping costs and delivery times vary based on your location. Customers are responsible for any customs duties or import taxes.

5. What is your return policy?

We accept returns within 30 days of receiving your order. Items must be unused and in their original packaging. To initiate a return, please contact us at [your support email].

6. What payment methods do you accept?

We accept credit/debit cards, PayPal, and other secure payment options available at checkout.

7. My item arrived damaged. What should I do?

If your order arrives damaged, please contact us immediately with photos of the issue, and we will arrange a replacement or a refund.

8. Can I cancel or modify my order?

Orders can be modified or canceled within 24 hours of placement. Once an order is processed, cancellations or changes may not be possible.

9. How do sensor trash cans work?

Our sensor trash cans use motion detection technology to open and close automatically, providing a hygienic and hands-free waste disposal solution.

10. How do I maintain my vacuum cleaner?

To keep your vacuum cleaner running efficiently, regularly empty the dustbin, clean or replace filters, and check for blockages in the brush and hose. Always unplug before cleaning.

11. Do your washing machines have energy-saving features?

Yes! Our washing machines are designed with energy-efficient technology to reduce water and electricity consumption while delivering powerful cleaning performance.

12. How can I contact customer support?

You can reach us via [your support email] or use the contact form on our website for assistance.